Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Our covetable cowshed cracker helps make Christmas go with a bang. Contains two winter skin must haves: cow slip soothing hand cream and lippy cow.
Since opening their first spa in the old cowshed at Babington House in 1998, the ambition has been to create spas and products that are always honest, natural and true to the British heritage. Made in England, the award-winning products use the very best organic and wild crafted plant extracts and mood-boosting essential oils to nourish mind, body and soul, whether you’re experiencing them in one of the Cowshed spas or the comfort of your own bathroom.
- Feeling knackered? Turn down the lights and enjoy a relaxing night in with cowshed
- With calming lavender and uplifting eucalyptus essential oils, our knackered cow body oil and travel candles bring the spa home, helping you enjoy a moment away from the outside world
- Cowshed in the British spa brand from Soho house & co with its very own range of bath, body and skincare products that are used in our professional treatments
- Proudly made in England, we are committed to using botanical extracts and pure essential oils to nourish mind and body while always remaining honest and natural
- The essential oils in our award-winning hand cream make it smell naturally delicious, but sweet orange oil and peppermint oil are also prized for their antiseptic properties
- Shea and cocoa butters create a protective barrier for the skin, so hard-working hands feel soothed, supple and refreshed
- Hand cream with a zesty, green fragrance
- Cleansing sweet orange and cooling peppermint essential oils
- Luxurious blend of shea butter and cocoa butter
- Made in England using natural ingredients
- For your day in, day out skincare, our specialist products have been formulated to leave your skin feeling brighter, smoother and deeply cleansed
- Naturally nourishing lip balm
- Essential oils of linden blossom, rose geranium and ylang ylang
- Contains shea butter to deeply moisturise lips
- Free from parabens and sulphates and suitable for vegetarians
- Our lip balm uses pure essential oils and plant extracts to naturally soften the lips, leaving them feeling moisturised and supple. Sweet orange oil revives the lips whilst rose geranium calms and ylang ylang soothes. Apply as often as required
- Made in Great Britain
- Not tested on animals BUAV approved
- Product Size: 1 x 50 ml, 1 x 12 ml
- Age range: All ages
- Suitable for Vegetarians
- Skin Type: Suitable for all skin types
Cow slip soothing hand cream 50ml e 1.69fl.oz crème: Mains / crema para manos / handcreme / crema per le mani. aqua (water/eau), caprylic/capric triglyceride, glyceryl stearate se, cetearyl alcohol, glycerin, stearic acid, phenoxyethanol, citrus aurantium dulcis peel oil (orange sweet) peel oil), potassium sorbate, butyrospermum parkii (shea) butter, theobroma cacao (cocoa) seed butter, mentha viridis (spearmint) leaf oil, mentha piperita oil (peppermint) oil, tocopheryl acetate, benzoic acid, citrus aurantium amara (bitter orange) leaf oil, litsea cubeba (may chang) fruit oil, panthenol, aloe barbadensis leaf juice, dehydroacetic acid, sodium hydroxide, citric acid, limonene, citral, linalool, geraniol, citronellol, natural pure essential oils, potential allergens. Lippy cow natural lip balm 12ml e 0.4 fl.oz : Caprylic/capric triglyceride, ricinus communis (castor) seed oil, candelilla cera (candelilla) wax/cire de candelilla), cera alba (beeswax/cire d'abeille), cocos nucifera (coconut) oil, theobroma cacao (cocoa) seed butter, butyrospermum parkii (shea butter), simmondsia chinensis (jojoba) seed oil, glyceryl behenate, lecithin, citrus aurantium dulcis (sweet orange) oil, cananga odorata (ylang ylang) flower oil, pelargonium graveolens (rose geranium) flower oil, tilia cordata (linden) oil, citric acid, limonene, citronellol, linalool, geraniol, citral, benzyl benzoate. Natural pure essential oils, potential allergens, certified organic ingredients.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.