Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 3-5 working days. FREE when you spend £50 or more***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
This Gentle Silk Cleanser uses mild, natural ingredients to comfort sensitive and delicate skin. Silk and cotton extracts hydrate and condition whilst maintaining the skin's natural pH balance. All traces of make-up and impurities are gently removed leaving your skin better prepared for other Gatineau products. Skin is purified and left feeling clean and fresh. Follow with the Gentle Silk Toner which is suitable for even the most sensitive of skins. The Gentle Silk Toner is a non-drying, pH balanced solution. Enriched with silk and cotton extracts to soften and comfort, this alcohol-free toner rebalances the skin and closes the pores. Your skin will be left refreshed and perfectly conditioned.
About the brand- Gatineau combines natural ingredients with cutting-edge biotechnology to create an advanced range of skincare. Rooted in beauty therapy, our salon quality products have been developed alongside a range of beauty treatments and are used by skincare profess.
- Hoe to use: Simply massage the cleanser into dry skin with light, circular motions before rinsing off with warm water. For best results follow with your Gentle Silk Toner. After pouring the toner over two cotton wool pads, lightly sweep the toner over your face and neck and pat skin dry.
- Silk extracts – condition and hydrate the skin
- Cotton extracts – soften and comfort the skin
- Make-up and impurities are removed leaving the skin cleansed and comfortable. Pores are tightened and skin is rebalanced
- Product Size: 2x400ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: Yes
- Alcohol Free: No
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
- Skin Tone: All skin types
Cleanser: Aqua ((water) eau), butylene glycol, cetearyl ethylhexanoate, ethylhexyl palmitate, paraffinum liquidum [mineral oil], polysorbate 60, prunus amygdalus dulcis oil [prunus amygdalus dulcis (sweet almond) oil], sorbitan stearate, glycerin, peg-8,carbomer, tromethamine, diazolidinyl urea, parfum [fragrance], caprylyl glycol, tetrasodium edta, sodium polyacrylate, hexyl cinnamal, coumarin, citronellol, hydroxyisohexyl 3-cyclohexene carboxaldehyde, geraniol, alpha-isomethyl ionone, linalool, limonene, gossypium herbaceum (cotton) extract, sericin, potassium sorbate. Toner: Aqua ((water) eau), butylene glycol, ppg-26-buteth-26, peg-40 hydrogenated castor oil, disodium phosphate, 1,2-hexanediol, diazolidinyl urea, caprylyl glycol, allantoin, parfum [fragrance], benzophenone-4, tetrasodium edta, citric acid, hexylcinnamal, coumarin, citronellol, hydroxyisohexyl 3-cyclohexene carboxaldehyde, geraniol, alpha-isomethyl ionone, linalool, gossypium herbaceum (cotton) extract, limonene, sericin, potassium sorbate, red 33 [ci 17200], yellow 5 [ci 19140].
£10 beauty box when you spend £40 on clothing beauty & homeware
- Valid from 22 – 26 June.
- EXCLUDES: sale and clearance items, gift cards, all furniture, made to measure suits, made to measure shirts, made to order curtains and delivery charges. Valid in selected stores (excluding Channel Islands, M&S Outlet, BP Connect stores and M&S stores located in airports, railway stations, motorway services and hospitals) and online. Offer cannot be used in conjunction with any other offer, except staff discount or unless expressly stated in that offer. Qualifying £40 spend must be made in single transaction. Purchase of the Box of Summer Beauty does not count as a qualifying purchase for the deal. Worth value calculated using price per ML/price per gram of standard size product. Subject to availability.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.