Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Relax into a healthy, natural night's sleep with this beautiful gift pack containing a selection of products specially created to provide a feeling of relaxation and promote a restful night's sleep.
Exclusively created and approved by expert therapists at the award-winning Ragdale Hall Spa.
- Sleep bah elixir, sleep overnight smoothing body butter and sleep pillow and body mist, eye mask
- Unwind and soak away the stresses of the day with the relaxing lavender infused bath elixir
- Use the pillow and body mist infused with lavender oil for a calming and relaxing aroma
- Not tested on animals BUAV approved
- Fragrance Free: No
- Paraben Free: No
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Body butter: Aqua, cetyl alcohol, caprylic/capric triglyceride, c12-15 alkyl benzoate, glycerin, glyceryl stearate, butyrospermum parkii (shea butter), dimethicone, peg-100 stearate, sodium polyacrylate, cyclopentasiloxane, parfum, lavandula angustifolia (lavender) oil, chamomilla recutita (chamomile) flower extract, cyclohexasiloxane, xanthan gum, disodium edta, coumarin, linalool, limonene, phenoxyethanol, methylparaben, propylparaben, ethylhexylglycerin. Pillow and body mist: Aqua, alcohol denat, propylene glycol, lavandula angustifolia (lavender) oil, chamomilla recutita (chamomile) flower extract, peg-40 hydrogenated castor oil, geraniol, linalool, limonene, phenoxyethanol, ethylhexylglycerin.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 26th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
3 for 2 Gifts
- Cheapest item free.
- See individual departments for details.
- Subject to availability.
- Selected items only.
- Cannot be used in conjunction with any other offer unless otherwise stated.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.