Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Wake up beautiful every day with our deeply relaxing goodnight pillow mist and replenishing beauty sleep body butter and concentrate, which is perfect for all skin types.
Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neal’s Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- Your bedtime ritual: Take a relaxing bath and, after towel drying, warm beauty sleep body butter between your hands and massage into legs, arms and body
- Cleanse and tone, then gently massage 2-3 pumps of beauty sleep concentrate into dry skin
- Spritz 1-3 pumps of goodnight pillow mist around the room and over the pillow, and climb into bed
- The sweetly exotic, organic ylang ylang in our beauty sleep duo, handpicked in the Ambanja region of Madagascar, is fairly traded and supports various community projects
- Product Size: 1 x 100 g, 1 x 45 ml, 1 x 30 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: No
- Suitable for Vegetarians and Vegans
- Skin Type: Suitable for all skin types
Pillow mist 45ml: Aqua/water/eau, polyglyceryl-4 caprate, anthemis nobilis flower oil, lavandula angustifolia (lavender) oil, copaifera officinalis (balsam copaiba) resin, citrus nobilis (mandarin orange) peel oil, pelargonium graveolens flower oil, vetiveria zizanoides root oil, glycerin, sodium levulinate, levulinic acid, linalool, limonene, citronellol, geraniol, citral. Beauty sleep concentrate 30ml: Aqua (water), glycine soja (soya) oil, glycerin, cetyl alcohol, cetearyl olivate, cetearyl glucoside, vitis vinifera (grape) seed oil, theobroma cacao (cocoa) seed butter, ricinus communis (castor) seed oil, narcissus tazetta (chinese sacred lily) bulb extract, aloe barbadensis (aloe vera) leaf juice powder, palmitoyl tripeptide-5, sodium hyaluronate, cananga odorata (ylang ylang) flower oil, citrus sinensis (orange) peel oil expressed, pogostemon cablin (patchouli) leaf oil, styrax tonkinensis (benzoin) resin extract, alcohol denat., cupressus sempervirens (cypress) leaf oil, salvia sclarea (clary sage) flower oil, sorbitan olivate, sodium levulinate, levulinic acid, tocopherol, helianthus annuus (sunflower) seed oil, xanthan gum, potassium sorbate, benzyl alcohol, benzyl benzoate, benzyl cinnamate, benzyl salicylate, citral, eugenol, farnesol, geraniol, isoeugenol, limonene, linalool. Beauty sleep body butter 100g: Aqua/water/eau, helianthus annuus (sunflower) seed oil, glycerin, cetyl alcohol, butyrospermum parkii (shea) butter, theobroma cacao (cocoa) seed butter, stearyl olivate, cera alba/beeswax/cire d'abeille, cetearyl glucoside, cetearyl olivate, sorbitan olivate, styrax tonkinensis resin extract, alcohol denat., cupressus sempervirens leaf oil, salvia sclarea (clary) oil, pogostemon cablin leaf oil, cananga odorata flower oil, citrus sinensis peel oil expressed, aloe barbadensis leaf juice powder, sodium hyaluronate, tocopherol, levulinic acid, sodium levulinate, xanthan gum, potassium sorbate, dehydroacetic acid, benzyl alcohol, benzyl benzoate, benzyl cinnamate, benzyl salicylate, citral, eugenol, farnesol, geraniol, isoeugenol, limonene, linalool.
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 25th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.