Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
A lightweight yet hydrating moisturiser, rich in anti-oxidants, essential fatty acids and vitamin e, designed to smooth, balance and soothe.
Balance Me is high-tech premium British made skincare that delivers results to the skin naturally. Our customers trust our naturally-sourced active ingredients and aromas to solve skin concerns without creating others. And the founders of balance me: the Hopkins sisters, Rebecca and Clare, say: we created balance me for people like us who have busy lives and want natural solutions-orientated skincare for themselves, family and friends, whatever their age, that focuses on results and well-being, day after day.
- Apply daily to a cleansed face, neck and décolleté.
- A blend of healing ingredients help to prevent blocked pores and ease any redness and inflammation
- The complexion is hydrated and nourished to balance combination complexions
- Anti-oxidants, vitamins and fatty acids plump and protect
- Product Size: 50 ml
- Hypoallergenic: No
- Fragrance Free: No
- Dermatologically Tested: No
- Paraben Free: Yes
- Alcohol Free: Yes
- Suitable for Vegans & Vegetarians
- Skin Type: Combination
Aqua (water), glycerin (vegetable), caprylic / capric triglyceride, coco-caprylate, polyglyceryl-3 dicitrate / stearate, cetearyl alcohol, glyceryl stearate, oryza sativa (rice) bran oil, limnanthes alba (meadowfoam) seed oil, moringa oliefera (moringa) seed oil, picea abies (spruce knot) extract, aloe barbadensis (aloe vera) leaf extract³, citrus aurantium (neroli) flower oil¹, citrus aurantium bergamia (bergamot) fruit oil¹, boswellia carterii (frankincense) gum oil¹, cananga odorata (ylang ylang) flower oil¹, citrus aurantium amara (petitgrain / bitter orange) leaf / twig oil¹, cymbopogon flexuosus (lemongrass) leaf oil¹, anthemis nobilis (roman chamomile) flower oil¹, chondrus crispus (carrageenan), xanthan gum, sodium stearoyl lactylate, benzyl alcohol, dehydroacetic acid, potassium sorbate, citric acid, limonene², linalool², citral², farnesol², geraniol², benzyl benzoate², benzyl salicylate². (¹) natural pure essential oil, (²) naturally occurring in essential oils, (³) certified organic ingredient. Key ingredients moringa oil rich in vitamins and unsaturated fatty acids, this botanical oil contains skin-rejuvenating and anti-inflammatory properties. Spruce knot a purifying antioxidant, rich in vitamin e and renowned for its balancing and skin regulating properties. Neroli and essential oil from the blossom of the orange tree, it’s renowned for its balancing, restorative, soothing and skin rejuvenating properties.
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.