Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- £3.50 Standard home delivery** - get your order within 5-7 working days. FREE when you spend £30 or more (£50 or more on Wine)***
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
Revitalise, replenish and recharge your natural beauty with this winning combination of our organic skincare saviours.
About the brand- Created in 1981 in Neal’s Yard, a once forgotten corner of Covent Garden, in the heart of central London with the passionate belief that beauty should be natural, not synthetic. Nature, honesty and transparency are key to Neals Yard and the right to know what goes into the products you buy. The vision is to bring the expertise of the apothecary and a holistic approach to health and beauty to people and communities.
- Every one is brimming with natural antioxidants and active botanical extracts. Beauty editors around the world adore these must-have organic beauty heroes, here’s a simple way to discover them for yourself
- Rejuvenating Frankincense refining cleanser (sachet) – sweeps away grime while gently exfoliating
- Wild rose beauty balm 15g – one-pot skin saviour- cleanses, exfoliates (when massaged in with a muslin cloth) and deeply moisturizes
- White tea facial mist 8ml – carry with you for refreshing bursts of antioxidant rich moisture
- Beauty sleep concentrate 8ml – moisturizes and fights lines and wrinkles as you sleep
- White tea enriching facial mask 15g – use weekly to help restore skin’s moisture levels
- Not tested on animals BUAV approved
- Product Size: 1x15g, 1x8ml, 1x8ml, 1x15g
- Skin Type: Suitable for all skin types
White Tea Facial Mist Aqua (Water)- glycerin, Calendula officinalis (Marigold) flower extract*, Alcohol denat.*, Aloe barbadensis (Aloe vera) leaf juice powder*, Levulinic acid, Palmarosa (Cymbopogon martini) oil*, Bergamot (Citrus bergamia) oil*, English Lavender (Lavandula angustifolia) oil*, Geranium (Pelargonium graveolens) oil*, Roman Chamomile (Anthemis nobilis) oil*, Cistus (Cistus ladaniferus) oil*, Melissa (Melissa officinalis) oil*, Ylang ylang (Cananga odorata) oil*, Citronella (Cymbopogon nardus) oil*, Camellia sinensis (White tea) leaf extract, Tocopherol, Helianthus annuus (Sunflower) seed oil, Bach Flower RemediesTM: Malus sylvestris (Crab apple) essence, Impatiens glandulifera (Impatiens) essence, Alcohol, Benzyl alcohol, Benzyl benzoate, Benzyl salicylate, Citral, Citronellol, Eugenol, Farnesol, Geraniol, Isoeugenol, Limonene, Linalool. *Organically produced ingredient. Natural constituent of essential oils listed. Made with 92% organic ingredients. White tea Enriching Facial Mask Aqua (Water)- kaolin, Glycerin*, Oryza sativa (Rice) extract*, Alcohol denat., Rosa centifolia (Rose) flower extract, Zinc oxide, Cetyl alcohol, Propolis extract*, Cucurbita pepo (Pumpkin) seed oil*, Oenothera biennis (Evening primrose) oil*, Ribes nigrum (Blackcurrant) fruit oil*, Centella asiatica (Gotu kola) extract*, Boswellia carterii (Frankincense) oil, Pogostemon cablin (Patchouli) leaf oil*, Elettaria cardamomum (Cardamon) seed oil*, Cistus ladaniferus (Cistus) resin*, Aloe barbadensis (Aloe vera) leaf juice powder*, Camellia sinensis (White tea) leaf extract, Sodium hyaluronate, Cetearyl olivate, Sorbitan olivate, Citral, Farnesol, Geraniol, Limonene, Linalool. *Organically produced ingredient. Natural constituent of essential oils listed. Made with 59% organically produced ingredients and 26% natural clay minerals. Wild Rose Beauty Balm- Rosa canina (Wild rose) seed oil*, Simmondsia chinensis (Jojoba) seed oil*, Cera alba (Beeswax)*, Butyrospermum parkii (Shea butter)*, Cannabis sativa (Hemp) seed oil*, Borago officinalis (Starflower) seed oil*, Pelargonium graveolens (Geranium) flower oil*, Rosmarinus officinalis (Rosemary) leaf oil*, Boswellia carterii (Frankincense) oil, Cymbopogon martini (Palmarosa) herb oil*, Pogostemon cablin (Patchouli) leaf oil*, Ascorbyl palmitate, Tocopherol, Citral, Citronellol, Farnesol, Geraniol, Limonene, Linalool. *Organically produced ingredient. Natural constituent of essential oils listed. Made with 99% organically produced ingredients. Beauty Sleep Concentrate Aqua (Water)- Glycine soja (Soya) oil*, Glycerin, Cetyl alcohol,Cetearyl olivate, Cetearyl glucoside,Vitis vinifera (Grape) seed oil*, Theobroma cacao (Cocoa) seed butter*, Ricinus communis (Castor) seed oil*, Narcissus tazetta (Chinese sacred lily) bulb extract, Aloe barbadensis (Aloe vera) leaf juice powder*, Palmitoyl tripeptide-5, Sodium hyaluronate, Cananga odorata (Ylang ylang) flower oil*, Citrus sinensis (Orange) peel oil expressed*, Pogostemon cablin (Patchouli) leaf oil*, Styrax tonkinensis (Benzoin) resin extract*, Alcohol denat.*, Cupressus sempervirens (Cypress) leaf oil*, Salvia sclarea (Clary sage) flower oil*, Sorbitan olivate, Sodium levulinate, Levulinic acid, Tocopherol, Helianthus annuus (Sunflower) seed oil, Xanthan gum, Potassium sorbate, Benzyl alcohol, Benzyl benzoate, Benzyl salicylate, Citral, Eugenol, Farnesol, Geraniol, Isoeugenol, Limonene, Linalool. *Organically produced ingredient. Natural constituent of essential oils listed. Made with 90% organic ingredients. Rejuvenating Frankincense Refining Cleanser Aqua (Water)- Ricinus communis (Castor) seed oil*, Cocos nucifera (Coconut) oil*, Glycerin, Theobroma cacao (Cocoa) seed butter*, Cetyl alcohol, Cetearyl olivate, Sucrose cocoate, Sorbitan olivate, Cetearyl glucoside, Sorbitan stearate, Palmitoyl tripeptide-5, Caprylic/Capric triglyceride, Adansonia digitata (Baobab) seed oil*, Alaria esculenta (Algae) extract, Boswellia carterii(Frankincense) oil, Citrus nobilis (Mandarin) peel oil expressed*, Citrus bergamia (Bergamot) peel oil expressed*, Aloe barbadensis (Aloe vera) leaf juice powder*, Tocopherol, Helianthus annuus (Sunflower) seed oil, Curcuma longa (Turmeric) root extract, Sclerotium gum, Sodium hyaluronate, Sodium dehydroacetate, Potassium sorbate, Levulinic acid, Sodium levulinate, Citral, Citronellol, Limonene, Linalool. * Organically produced ingredient. Natural constituent of essential oils listed
The Leaping Bunny logo means this product and its ingredients comply with Cruelty Free International's strict no-animal-testing criteria.
£5 scarf when you spend £40 - Search £5 scarf
- £5 women’s scarf with wool and men’s wool scarf when you spend £40 or more on clothing, beauty and home.
- Offer applies to T016171T, T016172T, T016190T and T096117m in Navy, Charcoal and camel.
- Offer runs from 25th October for a limited time.
- Offer available online and marksandspencer.com, on mobile and in selected stores
- While stocks last.
- Qualifying £40 minimum spend must be in a single transaction and excludes sale and clearance items, furniture, made to measure curtains, made to measure shirts and the promotional wool scarf.
- Wool scarf must be added to basket at the same time as the qualifying transaction. One scarf per qualifying transaction.
- Discount does not apply to delivery charges.
- Please check the relevant delivery terms and conditions online. Eligible products must have the same delivery address for promotion to apply. Any monetary codes will be applied before any promotional discounts.
Free standard delivery on orders over £30. Conditions apply.
• Free standard home delivery on orders over £30 applies within the UK for clothing, home, and beauty from www.marksandspencer.com online in a single order delivered to a single address.
• Offer excludes wine, food & flowers, made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.