Delivery and returns
Collect in store
- FREE Collect in store - order online for delivery to your chosen store.
- Collect from 12pm (midday) the next day.
- Collect in store exclusions:
- What can and can't I collect in store?
- £3.99 Next day home delivery* - NEW now order up until 10pm
- Free standard home delivery on orders over £50 - get your clothing, home, beauty and wine order within 3-5 working days.**
International home delivery
Unfortunately, we cannot deliver beauty products internationally.
Collect in store is not available outside the UK
Service terms and delivery times may be amended during peak periods or sales. Please see our Help section online or ask in store at the Customer Order point for full details.
Returns and refunds
- It’s free to return your order to most of our UK stores (excluding Outlet, Simply Food and stores at service stations, railway stations and airports).
- Or you can post it back to us for free within the UK using the pre-paid label that came with your order.
- Some items, like bedding, lingerie and swimwear, can’t be returned once the original packaging, tags and hygiene seals have been removed. This does not affect your right to return faulty goods.
What better way to count down to Christmas than with the L’OCCITANE Advent Calendar!
Hidden behind every door are 24 bestselling products from L’Occitane fragrance, skincare, body and hair care, this calendar is guaranteed to put a smile on anyone’s face! To illustrate this year’s calendar, renowned French illustrator Kanako has captured the festive Christmas atmosphere of a typical village in Provençe. Full of charm, the illustrations depicts the joy of Christmas shopping and the buzz of the village who simply can’t wait for Christmas to come! Every window reveals a magic treat for yourself or the loved ones.
- For details on ingredients please refer to the individual products or the back of pack
- Relaxing shower gel - 35 ml
- Cherry blossom bath & shower gel - 35 ml
- Shea dry skin hand cream - 10 ml
- Delicious soap -50 g
- Pivoine flora hand cream - 10 ml
- Shampoo dry and damaged hair - 35 ml
- Ultra rich body lotion - 30 ml
- Soap with verbena leaves - 25 g
- Ultra rich shower cream - 30 ml
- Amande delicious hands - 10 ml
- Amande milk concentrate - 20 ml
- Cherry blossom shimmering lotion - 35 ml
- Cooling hand cream gel -10 ml
- Shower oil cleansing and softening - 35 ml
- Foot cream dry skin - 10 ml
- Arlésienne perfumed soap - 50 g
- Verveine body lotion - 30 ml
- Effervescent revitalizing sugar cube - 33 g
- Citrus verbena shower gel - 30 ml
- Ultra rich lip balm - 3 ml
- Arlésienne eau de toilette - 7.5 ml
- Shea light comforting cream - 5 ml
- Conditioner dry and damaged hair - 35 ml
- Milk extra, gentle soap - 25 g
- Fragrance Free: No
- Dermatologically Tested: Yes
- Paraben Free: Yes
- Alcohol Free: No
- Skin Type: Suitable for all skin types
Wool blend scarf only £5 when you spend £40 on clothing, beauty & home
- Valid from 00:01 10th October 2017 - 24th October 2017
- Offer available online, on mobile and in selected UK stores (excluding Channel Islands, M&S Outlet and BP Connect stores)
- Qualifying £40 spend must be in a single transaction
- Excludes the purchase of all sale, furniture, branded kitchen electrical products, made to measure, selected T47/9600 curtains, Food, Hospitality, Services, Flowers, Beers/Wine & Spirits, Gift cards, sale and clearance items, disposal service and delivery charges.
- One scarf per qualifying transaction
- Simply add a scarf to your basket: Womenswear - T016500T, T016501T, T016502T, Menswear – T096060M
- Limited time only, whilst stocks last
- See individual items for details
- Eligible products must have the same delivery address for promotion to apply
- Please check delivery terms and conditions online
- Monetary codes will be applied before any promotional discount
Free standard delivery on orders over £50. Conditions apply.
• Free standard home delivery applies within the UK for clothing, home, beauty and wine from www.marksandspencer.com when you spend £50 or more online in a single order delivered to a single address.
• Offer excludes made to measure shirts, furniture and gift cards.
• The basket value is calculated inclusive of any other promotions.