Large Damask Mirror
3 ordered - 3 faulty!
This was ordered as a gift, when it arrived there was a small fault in the glass so this was taken back and a replacement ordered. We collected the 2nd mirror, took it home only to find a crack in the glass along the bottom of the border of the mirror. 3rd and final attempt...another replacement mirror was ordered and staff instore promised we could check this one out instore before we took it home. Could not believe that when this one was opened there was a scratch on the surface of the main part of the mirror and one of the edge details pieces of glass which are stuck on the border was loose inside the box. Beautiful design but absolutely shocking quality. Needless to say we have now had a full refund and are looking for a mirror elsewhere....very disappointed as this is not the M&S quality I am used to. On the upside, the way this was handled instore by the staff at my M&S was brilliant, could not fault them & they couldn't believe we had tried 3 of these products either!
08 May 2013
Lovely style, good size but workmanship on side of the mirror not good. Thought it was a fault but realise the pattern peice has not been glued in the right place so looks like a chip in the oval mirror, The cost of this item is high so quality control should be high also. Disappointing from M & S.
14 February 2013
the mirror was lovely but had 2 small chips in it - on return it was no longer available to order - only been out a few months? I would certainly have kept it if it had been ok as it was very attractive.
03 September 2012