Our frequently asked questions answered. If your question isn’t here, please contact us and we’ll be happy to help
At the moment you cannot use paper gift vouchers online. These can only be used in store however our gift cards can be used both online and in store.
If a consumer has a business they can get set up as a corporate customer and then we can deliver paper gift vouchers to their business address.
You cannot order lunch and vouchers on the same account. You would have to set up two separate accounts as the orders are placed on two separate ordering systems.
Yes you can. These orders would have to be emailed or faxed to the team and they would contact you with a quote of how much this would cost.
We do have the option to order a Christmas wallet at Christmas time. The gift card remains the same, M&S branded black and green
Our M&S bank details are below.
Bank Name – HSBC
Sort Code – 40-01-06
Account name – Marks & Spencer
Account number - 91330667
We offer the following discounts for large gift voucher orders: £2,500 to £49,999 - 2.5% discount £50,000 or over - 5% discount
We deliver gift vouchers to any business address in the UK and Northern Ireland.
Gift Cards and gift vouchers should be treated with care, as no refunds are available for lost cards.
Gift vouchers are delivered in a sealed secure envelope by special delivery Royal Mail. A signature will be needed upon delivery.
We offer gift vouchers in the following denominations: £1, £5, £10 & £25 and Euro 5, 10 & 20. Gift cards from £1 to a maximum of £500.00
For orders received before 11:30am, we offer next day secure delivery. Any orders after 11:30am will be delivered within 48 hours.
Postage is free for bulk delivery to one address. Costs will depend on your order for bulk deliveries to various sites and individual deliveries to home addresses. Please call us on 0845 6020602 to discuss.
We offer a separate fulfillment service - please ask for details on 0845 602 0602.
Yes, wallets and envelopes are free of charge, please ask for these when placing your order.
Orders up to £7,500 will be delivered by the Post Office. Orders over this amount are sent by courier/security company.
Yes. There's an additional cost for this.