Eleanor Medium Sofa
Usual high quality
The whole process from ordering to delivery has been excellent.
Unfortunately the finish is not the same quality as the one in store and is not up to M&S usual standards.
Customer service very supportive and are addressing the problem.
19 November 2013
Useful and practical sofa
A very nice sofa. The colour was a little more yellow than I expected from the picture. The delivery men were excellent and didn't sigh when I said it had to go upstairs and took away all the packaging.
22 May 2013
After having a M&S three piece suite for ten years I was looking forward to our new furniture.
Quality seems to have reduced over the last ten years and I can't see these sofas lasting that long.
The look is good just as expected but is detracted from but the cover below the arms at the side of the sofas having a rippled effect.
The cushions and back look as thought they have been sat on for weeks after only a few minutes
07 May 2013
Really pleased with this sofa. Excellent colour match to other furniture . Comfortable.
Excellent customer service as usual.great value especially as on offer.
20 April 2013