Delivery Services & Charges Summary

Delivery Service

This Takes

Cost Per Delivery Address

Standard delivery UK:
Clothing, homeware, selected technology & wine cases

Selected technology & homeware items including large game items

2 - 5 working days when the product is in stock*

 

 

7 working days

£3.50

 

Standard delivery UK:
Gift cards

2 – 4 working days Monday to Friday Royal Mail

£3.50

Nominated day delivery UK:
Clothing, homeware, selected technology & wine cases

24 hours when order is placed by 12 noon

 

£4.95 - Free for orders over £150 Enter FREENDAY in the promotional codes box

Nominated day delivery UK:
Gift cards

24 hours when order is placed by 12 noon
Monday to Saturday Royal Mail

£4.95

Nominated day delivery UK:
Flowers and food & wine gifts (excl 3 for 2s)

24 hours when order placed by 5pm**

No extra charge

Nominated day delivery UK:
Fruit baskets

24 hours when order placed by 1pm**

No extra charge  

Standard delivery UK:

Flowers by Post

Within 3 working days

No extra charge

Standard delivery UK:

Furniture

 

 

2 – 12 weeks

 

 

Free

 

Standard delivery UK:
Large technology items including large TVs

Within 2 weeks

Free

Standard delivery UK:
Large appliances

Rapid delivery: Large appliances

Saturday delivery: Large appliances

3 - 7  working days

 

Within 2 working days

No extra charge

 

£2.99

£5.99

Standard delivery UK:

Made to Measure Shirts

Within 21 days

No extra charge

Collect in store - UK:

Clothing, Beauty & Homeware

3 - 5 days selected stores

Free

Collect in store - UK:

Food to Order

2 days, 5 days, 7 days or 21 days depending on type of food ordered

Free

*Deliveries to Highlands, Islands and Northern Ireland may take up to 7 working days. 

** There is only a 48 hour delivery service available for some postcodes.  The earliest delivery date for orders placed on Sunday will be the following Tuesday and the following Wednesday for 48 hour delivery postcodes.

Delivery Options

Delivery options are shown on the product pages to let you know whether the item is available for home delivery or store collection within the UK.  Many items are also available for international delivery.

Hospital Deliveries

Please note not all hospitals will accept delivery of flowers.  Please check with the hospital before ordering.

Flower Orders - Amendments and Cancellations

Amendments and cancellations can be accepted until your flower order is prepared for despatch.  During busy periods, such as Christmas, Mother's Day and Valentine's Day, your order details may be prepared up to 3 days before your order is ready to be despatched.  Cancellations and amendments are not possible on orders placed in this period. 

Hampers Delivery Information

Chilled hampers cannot be delivered to BFPO addresses, PO boxes, Scottish highlands and Islands, Isle of Wight, N. Ireland, Scilly Isles, Channel Islands or overseas. 

Hampers can be delivered to all UK addresses except BFPO boxes, PO boxes, the Channel Islands and overseas.  This is using our standard delivery service.

Plan A. Climate Change

Our free eco-friendly furniture delivery service is supported by Forest Carbon, which helps landowners plant forests that meet Forestry Commission standards.  Since 2006 we've supported the planting of 30,000 trees to help offset the annual emissions from our furniture deliveries until August 2009.  For more details on Plan A, visit marksandspener.com/Plan A.

International delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Marks & Spencer reserves the right to define what can and cannot be delivered to which destination.

Please note that many countries have import restrictions on certain products or materials.  Customers are responsible for checking with the local customs authorities before placing an order for international delivery.  Marks & Spencer cannot offer any assistance in this process.


Marks & Spencer products are sold in pounds Sterling on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order.


If the postcode/zip code or any part of the address is entered incorrectly, delays or delivery failures may result.

In Summary

Country Delivery charge Delivery time
France, Germany, Spain
£10.00
Approximately 6-9 days
Albania, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria,, Denmark, Finland, Iceland, Italy, Liechtenstein, Luxembourg, Moldova, Monaco, Netherlands, Norway, Portugal, Sweden, Switzerland
£12.50
Approximately 7-10 days
Canada, United States
£20.00
Approximately 7-10 days
Australia, New Zealand
£20.00
Approximately 10-14 days
Argentina, Armenia, Bangladesh, Barbados, Brazil, Brunei Darussalem, Cambodia, China, Egypt, Georgia, Hong Kong, India, Indonesia, Jamaica, Japan, Jordan, Kenya, Lebanon, Macao, Mongolia, Pakistan, South Africa, Syria, Vietnam
£25.00
Approximately 10-14 days

You can also place orders in participating UK stores only for delivery to destinations in the table below.

Participating UK stores are:

Aberdeen, Ayr, Barnstaple, Basildon, Bath, Bexleyheath, Bishop Stortford, Blackpool, Bluewater, Braehead, Brent Cross, Brentwood,Bromley, Bury St Edmunds, Cambridge, Canterbury, Cardinal Place Victoria, Carlisle, Chelmsford, Cheshunt, Chester, Clacton, Colchester, Cribbs Causeway, Dundee, Dunfermline, Ealing Broadway, East Kilbride, Eastbourne, Edgware Road, Edinburgh, Edinburgh Kinnaird, Eltham, Enfield, Exeter, Falkirk, Felixstowe, Fenchurch St, Finsbury Pavement, Gemini, Glasgow Argyle Street, Glasgow Sauchiehall Street, Greenock, Gyle, Hamilton, Handforth, Harlow, Harrow, Hastings, Ilford, Inverness, Ipswich, Kensington, Kilmarnock, Kings Lynn, Kings Road, Kirkcaldy, Liverpool, Livingston, Llandudno, London Colney, Lowestoft, Maidstone, Manchester Longbridge, Marble Arch, Newmarket, Norwich, Pantheon, Perth, Plymouth, Pollock Glasgow, Preston, Romford, Southend, Southport, Stevenage, Stirling, Stoke-On-Trent, Swindon, Thurrock, Truro Lemon Quay, Tunbridge Wells, Uxbridge, Watford, Welwyn Garden City, Yarmouth, Yeovil

Order in participating UK stores only for these international destinations:

Country Delivery charge Delivery time
Bahrain, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Kuwait, Latvia, Libya, Lithuania, Macedonia, Malta, Montenegro, Oman, Philippines, Poland, Qatar, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Korea, Taiwan, Thailand, Ukraine, United Arab Emirates
£15.00
Approximately 10-14 days