*Deliveries to Highlands, Islands and Northern Ireland may take up to 7 working days. 

** There is only a 48 hour delivery service available for some postcodes.  The earliest delivery date for orders placed on Sunday will be the following Tuesday and the following Wednesday for 48 hour delivery postcodes.

Please note not all hospitals will accept delivery of flowers.  Please check with the hospital before ordering.

Amendments and cancellations can be accepted until your flower order is prepared for despatch.  During busy periods, such as Christmas, Mother's Day and Valentine's Day, your order details may be prepared up to 3 days before your order is ready to be despatched.  Cancellations and amendments are not possible on orders placed in this period. 

Chilled hampers cannot be delivered to BFPO addresses, PO boxes, Scottish highlands and Islands, Isle of Wight, N. Ireland, Scilly Isles, Channel Islands or overseas. 

A specific delivery date cannot be requested to BFPO addresses, PO boxes, Scottish Highlands and Islands, Isle of Man, Isle of Wight, N. Ireland Scilly Isles or overseas. 

Hamper orders using our standard delivery can be delivered to all UK addresses except BFPO boxes, PO boxes, the Channel Islands and overseas.

Plan A. Climate Change - Our free eco-friendly furniture delivery service is supported by Forest Carbon, which helps landowners plant forests that meet Forestry Commission standards.  Since 2006 we've supported the planting of 30,000 trees to help offset the annual emissions from our furniture deliveries until August 2009.  For more details on Plan A, visit marksandspener.com/Plan A.

International delivery

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Marks & Spencer reserves the right to define what can and cannot be delivered to which destination.

Please note that many countries have import restrictions on certain products or materials.  Customers are responsible for checking with the local customs authorities before placing an order for international delivery.  Marks & Spencer cannot offer any assistance in this process.

Marks & Spencer products are sold in pounds Sterling on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details before placing an order.

If the postcode/zip code or any part of the address is entered incorrectly, delays or delivery failures may result.

In Summary