Conran Marlowe Chair
Learn from our costly mistake
We are extremely disappointed with the two Conran Marlowe chairs we bought. They do not have 'sumptuous pillowed back and arms' but are hard and unyielding.
After complaining to M&S the chairs were inspected by a FIRA inspector who on sitting in them, commented that they were firm but his report stated they needed time to 'soften up'- hardly what one would expect after forking out 1000 pounds for chairs described as having 'curl up comfort'. M&S senior management's response was that the chairs met specification and therefore the matter would not be investigated further.
Our experience has highlighted the fatal flaw with ordering furniture on line- the chairs were not available to try in any of the stores we checked. Wooed by the M&S product description and some positive customer comments, we decided to purchase them and have ended up with two chairs that we bitterly regret buying.
02 July 2013
I'm very happy with my purchase! The chairs have a stylish look but sit very comfortable at the same time. Wonderful!
18 May 2013
This chair is even better in reality than it is in the picture. I can not fault it, it is comfortable and looks great.
10 November 2012
Stylish and comfortable
Bought two chairs to replace slouchy sofa in a bid to improve posture. Comfy but still great for your back. However I also like to curl up (I'm a shorty at 5'2) and can do so. Very satisfied.
13 October 2012