Just what we wanted.
We bought the three seater and two chairs. After looking online we hadn't decided on this style. We visited the large m/s just off m62 near Warrington and tried the different styles. The charlotte was firmer than the others and just the right size. There is a smell at the beginning which some have commented on but that goes after a couple of days. Very pleased with the, as promised, contact and delivery date. Communication was excellent for the suite (unlike with the curtains we ordered from the same place!).
30 November 2013
Good chair but ... colour?
Bought at a very reasonable price in sale and happy with chair though possibly a little large (i.e. need footstool as feet don't touch floor but this is a common problem I've found with most chairs even though I'm average height!). Main concern is with colour - described as 'Dove' which, in my ignorance, I took to be grey. But it's actually what I would describe as Oyster, a lovely almost white cream - a beautiful colour but unfortunately very impractical for this household. I've kept it, rather than incur the £50 return charge, but maybe next time more thought should be given to colour description? Everyone asked has said 'Dove, yes Dove Grey' automatically so I don't think it's just me. Love the material (velvet), just wish I could look at it without wishing it were grey!
21 September 2013
Very good buy.
The Charlotte armchair I purchased is very comfortable. Seems like a very durable and hard-wearing material and excellent value. Would have preferred bun feet to castors but for the price paid, I can't complain. Overall, a very good buy.
17 May 2013
Comfortable and attractive chairs, lovely fabric.
My son and his wife have had a Charlotte sofa and 2 armchairs for 13 years, which are still going strong after heavy use with no visible signs of deterioration, so I reckoned this style would be a good bet for the 2 medium sized chairs we needed for a second sitting area.
Really pleased with them - the design is perfect for our cottage-style room, and the size is just right. The Harrez texture neutral fabric looks good - plenty of interest in the texture.
The delivery team did a fantastic job in getting the furniture to us at all: they had been snowed up in a blizzard the night before, and had to be towed out in the morning by a tractor, then had to cope with further atrocious conditions en route to our address.
Only tiny quibble is that at the moment, the seat cushions feel slightly hard and are a bit too high off the ground, but I'm sure they will soften before long (the height of my son's furniture, and that which I've tried at M & S stores is fine).
Bought in sale, so price good.
10 April 2013